Thanks for the info, however, I had already tried everything. The apple device driver was never on my computer, however, I was able to install it after installing a program called 'Driver Update' for some reason when I downloaded the 'Apple mobile device driver' it did not install, but after downloading the driver update program, there was no problem and the file installed without a hitch. .: This Vista 64bit driver was not tested with Studio 11 and previous. Important Note: MovieBoard 500-PCI/700PCI has an issue on Windows 64 bit systems when the computer has 2GB or more system RAM. In this case Studio will crash during capture. For this reason other capture devices are recommended on most Windows 64 bit systems.
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*Only compatible with Windows Vista/7/8/10 OS (Does not operate on Mac OS)
This article includes all of the software downloads. Navigate through the tabs to select the software you need, click on the red 'Click here' link to download the program of your choice.
Device Updater
OS Requirements: Windows Vista/7/8/10
*Used to download updates for GTX, BDX, X4, Livewire, ITSX
Click hereto download the Device Updater.
Make sure all devices are unplugged during the install process.
Livelink Gen-II
OS Requirements: Windows Vista/7/8/10
*Datalogging software.
Click hereto download Livelink Gen-II.
Make sure all devices are unplugged during the install process.
Advantage III
OS Requirements: Windows Vista/7/8/10
Click hereto download Advantage III.
Make sure all devices are unplugged during the install process.
Drivers
Windows 32bit drivers click here.
Windows 64bit drivers click here.
Install Instructions
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If you installed the SCT device updater before you plugged the device in then this should be easy to fix.
With your device connected:
Open your computers Device Manager.
Look for a device that is not installed like one with a yellow exclamation mark. (Here is a screenshot of what you are looking for.)
If you see this, right click it and select update driver.
A new window should open up and give you the option to either automatically search, or browse for files.
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Click browse for files
Navigate to the folder you downloaded, and select “Open”.
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If you did this correctly, it’ll tell you your drivers have successfully been updated and once you click “OK” you should see something similar to the picture below.
Now your communication should work between the device and the computer. With most devices, you will want to unplug it and plug it back in and restart the device updater. Then click “Display Device Settings and Serial” and if the serial number shows up, it is communicating.
Update Agent for GT's
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How do I update my Bully Dog GT Tuner?
Basic Steps to Update a GT Tuner
1. Run the Update Agent.
2. Connect the Micro SD card to your computer.
3. Choose the vehicle application and let the Agent search.
4. Click the Update button.
5. When the Update is finished, put the Micro SD card in the GT.
6. Update the GT Platinum from the SD card by choosing Update GT Software, or Update GT Firmware on the Main Menu. (option will be all the way at the bottom of the main menu.)
Detailed Steps to Update a GT Tuner
Where do I Find the Bully Dog Light Duty Update Agent for a Bully Dog Gauge GT Tuner?
To install the Bully Dog Light Duty Update Agent please open the following link. Then open and run the file.
- Open the update agent. Note: the tune will need to be uninstalled from your vehicle to update. You can check the vehicle is stock by going to show settings, the status will read “installed” or “not installed”
- Connect the SD with either the card reader or the GT itself and the USB cable
- Highlight the card in the update agent, and select “select device”
4. Select your device (40417, 40420, etc.) then select “download and upgrade”
5. Wait for the download to finish, you will see this message.
6. Select ok, then with the sd card in the device, go to change vehicle at the top of the menu, if it is the first time updating, and select your vehicle. Or go to update software at the bottom of the main menu to update with the latest files.
How do I update my Bully Dog GT Tuner?
Basic Steps to Update a GT Tuner
1. Run the Update Agent.
2. Connect the Micro SD card to your computer.
3. Choose the vehicle application and let the Agent search.
4. Click the Update button.
5. When the Update is finished, put the Micro SD card in the GT.
6. Update the GT Platinum from the SD card by choosing Update GT Software, or Update GT Firmware on the Main Menu. (option will be all the way at the bottom of the main menu.)
Detailed Steps to Update a GT Tuner
Where do I Find the Bully Dog Light Duty Update Agent for a Bully Dog Gauge GT Tuner?
To install the Bully Dog Light Duty Update Agent please open the following link. Then open and run the file.
- Open the update agent. Note: the tune will need to be uninstalled from your vehicle to update. You can check the vehicle is stock by going to show settings, the status will read “installed” or “not installed”
- Connect the SD with either the card reader or the GT itself and the USB cable
- Highlight the card in the update agent, and select “select device”
4. Select your device (40417, 40420, etc.) then select “download and upgrade”
5. Wait for the download to finish, you will see this message.
6. Select ok, then with the sd card in the device, go to change vehicle at the top of the menu, if it is the first time updating, and select your vehicle. Or go to update software at the bottom of the main menu to update with the latest files.
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